Voiding/Changing a Direct Deposit

A Direct Deposit batch can be voided if the bank has not yet processed it. Complete the following steps if a mistake is made on one or more employee timecards and it has already been uploaded to the bank’s website.

1. See if the deposit can be voided on the bank side. If you dated it for the following day or further in the future you can see on your bank’s website or call your bank directly for information on whether they can void the batch.

2. If they can void it on the bank side use the following steps in EBMS.

1. Go to Expense > Bank Accounts.

2. Highlight the correct checking account and click on the Reconcile button.

3. Highlight the direct deposit transaction and select the Void button at the bottom of the screen.

4. Click Next.

5. Enter the correct Process Date and click Finish.

This will put all the timecards for that direct deposit back in the employee payments window. Changes can now be made to the timecard as needed.

Complete the following steps If only one of the timecards is rejected by the bank:

1. Void the entire direct deposit transaction in the Reconcile window. Go to Labor > Worker Payments and process the correct timecards, but do not send that file to the bank.

2. Make the necessary changes on the rejected timecard and process as normal by uploading the changed file to the bank.

If the deposit has been processed on the bank side, you will need to make your corrections either next pay period, or issue a bonus pay period check to process the changes for the current pay period. If you have questions on this, please contact Technical Support.