- EBMS Knowledge Base
- Sales
- Customer Payments
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Client Resources
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EBMS Main Documentation
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Sales
- Customers
- Proposals
- Proposal Sets and Templates
- Sales Orders
- Sales Invoices
- Materials Lists
- Sales and Use Tax
- TaxJar
- Recurring Billing
- Customer Credits
- Customer Payments
- Card Processing and Koble Payments
- Gift Cards and Loyalty Cards
- Verifone Gateway and Point Devices
- Freight and Shipping
- General Ledger Transactions for Sales
- Point of Sale and XPress POS
- Point of Sale Hardware
- Salesperson Commissions
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Inventory
- Product Catalog
- Using Product Codes for No Count Items
- Product Pricing
- Special Pricing
- Tracking Inventory Counts
- Unit of Measure (UOM)
- Purchasing Stock
- Special Orders and Drop Shipped Items
- Receiving Product
- Barcodes and Inventory Scanners
- Components (BOM) and Accessories
- Component Formula Tool
- Made-to-Order Kitting
- Configure-to-Order Kitting
- Multiple Locations: Warehouses, Divisions, Departments
- Sync Product Catalogs between Companies
- Vendor Catalogs
- Serialized Items
- Lots
- Product Attributes
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Expenses
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Labor
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Financials
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Tasks and Work Orders
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Job Costing
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Manufacturing
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Rental
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Apps
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E-commerce
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EBMS Automotive
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EBMS Horticulture
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EBMS Metal Supply
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EBMS Fuel Sales
Partial Payments
A partial payment can be applied to a sales order or an invoice. To process a down payment or partial payment for a sales order (an unprocessed invoice), review the Payment Methods and Terms section for more details.
To apply a partial payment to an outstanding invoice, perform the following steps:
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Go to Sales > Customer Payments and the following window will appear:
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Enter the Customer ID code.
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Select a Payment type. Review the Payment Entry Dialog section for more details.
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Enter the partial payment amount in the Amount entry. Enter the appropriate payment information such as the Check # or the credit card information.
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Enter the payment Date.
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Set the Cash Account to the appropriate general ledger cash account.
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Click the appropriate invoice line to apply the partial payment toward a specific invoice. Notice that the invoice line changed color and turned red. Since the Payment Total was less than the balance due on the selected invoice, the Payment amount was set to reflect the Payment Total rather than the Balance amount.
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Click on the Receive Payment and Print or the Receive Payment \ No Print button to process the customer's payment and the list of outstanding invoices will clear.
Reenter the Customer's ID code and note that the partial payment amount is recorded in the Paid column with the Balance reflecting the invoice total Amount, minus any Discount, adding any Overdue charges, and minus the amount Paid. (To put that in another format, Balance = Invoice Total - Discounts + Overdue Charges - Amount Paid) An invoice will continue to be listed in the customer's outstanding list as long as the amount Paid does not equal the total invoice Amount.
Review Auto Send Customer Payment Receipts to send or print receipts.