Signature Capture Floor

A retailer may wish to set the credit card Signature Floor to enable faster checkout times. This saves time at the point of sale by allowing any transaction below a preset amount to process without requiring a customer signature.

As an example, if a retailer has a floor limit of $30.00, a purchase costing $29.99 or less would not require a customer signature for authorization.

Setting a credit card Signature Floor is dependent on the payment card gateway a retailer is using.

• Verifone Point: The Signature Floor must be set within the device itself. Contact technical support to configure the Point software within the device.
• PAYware Connect: The Signature Floor is set within the EBMS software.

To set signature capture limits, complete the following steps:

1. From the main EBMS menu, go to Sales > Options.

2. Select the Payment tab and verify that the Use Verifone Point checkbox is unchecked (not selected).

3. Select the Sales > Options > Devices tab, as shown in the screen shot below:
   

4. Enter the desired amount in the Signature Floor input field.  Once this floor is established, any purchase at this amount or above will require a signature and any purchase below this amount will not require a customer signature.

5. Click OK to save.