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Stories from our Customers

How this arborist supply company improves their online order management using EBMS

Distribution software small business


Gap Aborist Supply

Arborists at heart, this supply company is a retailer, wholesaler, and distributor of climbing gear and tools. Recognizing the need for insider knowledge while also experiencing increased demand, Gap Arborist Supply launched its company in 2017. Responsive communication and insider product knowledge are just two of the reasons customers keep choosing this rapidly growing company. Gap Aborist has been able to effectively manage its growing business with ERP software.

Why they needed ERP

Gap Aborist's business is eCommerce focused, making the link between their website and internal processes very important.

Their first try with a different e-commerce solution was painful. Links between the software and website were often broken, making sales and inventory management disjointed and difficult.

They needed a system that would be able to keep inventory counts current, resulting in more consistent order delivery and increased customer satisfaction.

Ecommerce erp integration

Why they chose EBMS

Since partnering with Koble, Gap Aborist has been able to keep inventory counts current, resulting in more consistent order delivery and increased customer satisfaction.

Now their customers can count on accurate stock information as they browse thousands of products with varying sizes, lengths, and options. With an end-to-end integrated system, their processes are seamless from the customer's online ordering experience to order fulfillment and inventory control.

Gap Aborist benefits from many of the features within EBMS, including

  • Integrated eCommerce and Online Customer Portal
  • ShipEngine Integration
  • Inventory Control and Forecasting
  • Robust Financial Reporting
Erp ecommerce software

"The thing I like the most about EBMS is the robust reporting. I know where my numbers are at."

Ray Eager


Looking Ahead

Having experience rapid business growth over the past few years, having full visibility into cost and financials through robust and accurate reporting has never been more important. With these powerful tools, Gap Aborist is going to be able to make knowledgeable decisions for the future of their company.

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We’ll collaborate to build out a project and training plan that fits specifically with your business goals and practices.



We help adapt your processes to the new system. After going live, you will gain traction with the tool, and take advantage of the future.



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