- EBMS Knowledge Base
- E-commerce
- Advanced Web Features
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Client Resources
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EBMS Main Documentation
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Sales
- Customers
- Proposals
- Proposal Sets and Templates
- Sales Orders
- Sales Invoices
- Materials Lists
- Sales and Use Tax
- TaxJar
- Recurring Billing
- Customer Credits
- Customer Payments
- Card Processing and Koble Payments
- Gift Cards and Loyalty Cards
- Verifone Gateway and Point Devices
- Freight and Shipping
- General Ledger Transactions for Sales
- Point of Sale and XPress POS
- Point of Sale Hardware
- Salesperson Commissions
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Inventory
- Product Catalog
- Using Product Codes for No Count Items
- Product Pricing
- Special Pricing
- Tracking Inventory Counts
- Unit of Measure (UOM)
- Purchasing Stock
- Special Orders and Drop Shipped Items
- Receiving Product
- Barcodes and Inventory Scanners
- Components, Accessories, and Bill of Materials
- Component Formula Tool
- Made to Order Kitting (MTO)
- Configure to Order Kitting (CTO)
- Multiple Locations: Warehouses, Divisions, Departments
- Sync Product Catalogs between Companies
- Vendor Catalogs
- Serialized Items
- Lots
- Product Attributes
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Expenses
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Labor
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Financials
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Tasks and Work Orders
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Job Costing
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Manufacturing
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Rental
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Apps
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E-commerce
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EBMS Automotive
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EBMS Horticulture
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EBMS Metal Supply
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EBMS Fuel Sales
Product Review
The product review optional module allows the customer to submit or read reviews about a product on the website. These reviews are approved by the administrator and then posted to the product page of the website.
Setup
Select the Sales menu > Options > Web Reviews tab. Set the Allow Customers to Create Item Reviews setting to one of the following options:
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All - All customer reviews are automatically approved and posted to the website. The administrator will be notified by email that a product review has been submitted. This is the recommended setting.
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Customer Accounts - Only reviews submitted by customers with login accounts are automatically approved and posted to the website. Reviews submitted by other customers are sent to the administrator for approval with a link to the item in EBMS.
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None – All customer reviews are sent to the administrator for approval before being posted to the website.
Submit a Review
Open an item page on the website. Select the Product Reviews tab, fill out the short form, and submit.
A product review notification will be sent to the administrator(s) email listed within the EBMS menu Sales > Web > Website Name > Customer Groups > Properties > Webmaster E-mail.
The product review will be listed on the item page of the website.
Manage & Approve Product Reviews
Product reviews are managed within the item. Open an item and select the Web Reviews tab as shown below:
Product reviews can be turned off per item by deselecting the Allow web users to create reviews option.
Double click on a review to open, approve, or remove any web review. De-selecting the Approve option on the review will remove it from the website. Reviews cannot be deleted or added from within the EBMS software.
