- EBMS Knowledge Base
- Sales
- Customers | Miscellaneous Customers
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Client Resources
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EBMS Main Documentation
- Introduction
- Getting Started
- Getting Started | Initial Installation
- Getting Started | Company Setup
- Quick User Guide | Financial Staff | Accountant
- Quick User Guide | Financial Staff | Accountant | Accountants Journal
- Quick User Guide | Sales Staff
- Quick User Guide | General Staff
- Features
- Reports
- Reports | Excel Add-In
- Reports | Excel Add-In | Troubleshooting
- Security
- Server Manager
- Technical
- Technical | Data Import and Export Utility
- Technical | SQL Mirror
- Automotive
- Automotive | Parts Catalog
- Automotive | Pricing
- Automotive | Point of Sale
- Automotive | Product Application
- Automotive | Keystone Interface
- Metal Supply
- Fuel Sales
- Horticulture
- Horticulture | Farm Setup
- Horticulture | Processing Payroll
- Horticulture | Managing the Farm
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Sales
- Introduction
- Customers
- Customers | Miscellaneous Customers
- Proposals
- Proposals | Processing Proposals
- Proposals | Sets and Templates
- MyProposals
- MyOrders
- Sales Orders
- Invoices
- Materials Lists
- Sales and Use Tax
- Sales and Use Tax | TaxJar
- CRM
- CRM | Auto Send
- Recurring Billing
- Credits
- Customer Payments
- Payment Card Processing
- Payment Card Processing | Gift Cards
- Payment Card Processing | Loyalty Cards
- Payment Card Processing | Verifone Gateway
- Freight and Shipping Tools
- General Ledger Transactions
- Point of Sale
- Point of Sale | Point of Sale Hardware
- Point of Sale | Xpress POS System
- Point of Sale | Advanced Tools
- Signature Capture
- Salesperson Commissions
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Inventory
- Product Catalog
- Product Catalog | Using Product Codes for No Count Items
- Product Pricing
- Product Pricing | Special Pricing
- Tracking Counts
- Unit of Measure
- Purchasing
- Special Orders and Drop Shipped Items
- Receiving Product
- Barcodes
- MyInventory and Scanner
- Components (BOM) and Accessories
- Components (BOM) and Accessories | Component Formula Tool
- Made-to-Order Kitting
- Configure-to-Order Kitting
- Multiple Inventory Locations
- Multiple Inventory Locations | Creating Locations
- Multiple Inventory Locations | Using Multiple Locations
- Multiple Inventory Locations | Product Catalog Sync
- Multi-Vendor Catalog
- Serialized Items
- Serialized Items | Purchasing or Manufacturing an Item
- Serialized Items | Selling and/or Associating an item with a customer
- Lots
- Product Attributes
- Product Attributes | Selling and Purchasing Items with Attributes
- Product Attributes | Custom Attributes
- Mobile Scanner (Legacy)
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Labor
- Getting Started
- Workers
- Taxes and Deductions
- Work Codes
- Time and Attendance
- Time and Attendance | Time Track App
- Processing Payroll
- Closing the Payroll Year
- Processing Payroll - Advanced
- Salaried Pay
- Piecework Pay
- Direct Deposit
- 3rd Party Payroll Service
- Subcontract Workers
- Flag Pay
- Prevailing Wages
- MyDispatch
- MyTasks
- MyTime
- MyTime | Communications
- MyTime | Setup
- Tasks
- Tasks | Getting Started
- Tasks | Creating Tasks
- Tasks | Scheduling Tasks
- Tasks | Customizing Task Views
- Tasks | Managing Tasks
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Financials
- Introduction
- Fiscal Year
- Chart of Accounts
- Budget
- Financial Reporting
- Transactions and Journals
- Transactions and Journals | Journals
- Account Reconciliation
- 1099
- Departments and Profit Centers
- Fund Accounts
- Bank Accounts
- Bank Feed
- Vendors
- Vendors | Miscellaneous Vendors
- Purchase Orders
- Expense Invoices
- Vendor Payments
- AP Transactions
- Landed Cost
- Fixed Assets and Depreciation
- Fixed Assets and Depreciation | Fixed Assets
- Fixed Assets and Depreciation | Fixed Assets | Adding Assets
- Fixed Assets and Depreciation | Processing Depreciation
- Fixed Assets and Depreciation | Disposing Assets
- MyJobs
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E-commerce
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Rental
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Job Costing
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Manufacturing
Creating a Miscellaneous Customer
The steps to create a Miscellaneous Customer are similar to creating any other new customer. Perform the following steps:
Open the customer list by selecting Customers in the Sales menu (Sales > Customers).
Click the Edit menu and select New. The following wizard will appear:
You may wish to create a new folder named Miscellaneous by highlighting the main customer category and clicking the New Folder button. Enter the folder name (i.e. Miscellaneous) and turn the Allow only subfolders switch OFF. Click the OK button to return to the folder list. Highlight the new folder and click next.
Instead of entering a customer's name and address on the name page of the wizard, leave all the fields blank with the exception of country and click Next.
Leave all fields within the Contact page blank. Click the Next button to continue with the Finances page.
The Credit Limit and Finance Charge fields can be kept blank since they are irrelevant for cash customers. All miscellaneous customers should be processed as cash customers.
If discounts are given to cash customers, enter the discount terms. Set the Discount field to list the standard discount, if any, allowed to new customers on their invoices. To set the discount, perform the following two steps:
Set the proper discount template by clicking on the right arrow button to the right of the discount field. A drop-down list will display all the discount options. If no discounts are allowed for this customer, set the entry field to (none) and ignore the second step.
If you have set the discount template, you will need to enter the discount detail information. For example, if you set the option to "__ % paid in __ days", you must enter the discount percentage and the number of days in which the customer is allowed to take the discount. The number of days should be set to zero since only cash customers should be entered as miscellaneous customers.
Set the Due terms to cash by clicking on the right arrow and selecting Cash from the list. A miscellaneous customer should only be used for cash invoices. If you wish to process a charge invoice, enter a unique customer identification code so statements and payment reminders can be properly issued.
Enter the sales Tax Table that should be used to calculate sales tax on a miscellaneous customer. If the customer is tax exempt, do not use a miscellaneous customer ID.
On the last page of the wizard, the customer information box will be blank. Enter an easy-to-remember ID for your miscellaneous customer such as MISC. Click Finish to create the Miscellaneous Customer.
Cancel will abort the process and return to the customer list.