- EBMS Knowledge Base
- Client Resources
- Policies & Compliance
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Client Resources
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EBMS Main Documentation
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Sales
- Customers
- Proposals
- Proposal Sets and Templates
- Sales Orders
- Sales Invoices
- Materials Lists
- Sales and Use Tax
- TaxJar
- Recurring Billing
- Customer Credits
- Customer Payments
- Card Processing and Koble Payments
- Gift Cards and Loyalty Cards
- Verifone Gateway and Point Devices
- Freight and Shipping
- General Ledger Transactions for Sales
- Point of Sale and XPress POS
- Point of Sale Hardware
- Salesperson Commissions
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Inventory
- Product Catalog
- Using Product Codes for No Count Items
- Product Pricing
- Special Pricing
- Tracking Inventory Counts
- Unit of Measure (UOM)
- Purchasing Stock
- Special Orders and Drop Shipped Items
- Receiving Product
- Barcodes and Inventory Scanners
- Components, Accessories, and Bill of Materials
- Component Formula Tool
- Made to Order Kitting (MTO)
- Configure to Order Kitting (CTO)
- Multiple Locations: Warehouses, Divisions, Departments
- Sync Product Catalogs between Companies
- Vendor Catalogs
- Serialized Items
- Lots
- Product Attributes
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Expenses
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Labor
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Financials
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Tasks and Work Orders
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Job Costing
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Manufacturing
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Rental
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Apps
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E-commerce
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EBMS Automotive
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EBMS Horticulture
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EBMS Metal Supply
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EBMS Fuel Sales
Policies Overview
An index for our user and software policies and terms and conditions
Privacy
Checkout Security
We use SSL (Secure Socket Layer) to protect your credit card information. SSL is an industry standard protection that protects your credit card transaction by encrypting it.
Terms and Conditions
Goods sold by Koble Systems are subject to general terms and conditions. General Terms and Conditions for the Sale of Goods
Software and services provided by Koble Systems are subject to the terms and conditions of the Software and Services Agreement. Software and Services Agreement
Return/Refund Policy
If you are not completely satisfied with our products, please contact us immediately and we will respond to your concern as soon as possible.
If you receive any product that has been damaged in shipping, please notify us immediately and we will replace the damaged product.
If any of the above terms are inconsistent with our general terms and conditions, the General Terms and Conditions for the Sale of Goods will prevail.
Delivery Policy
If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date.
The following requirements must be met to qualify for a delivery refund:
- Order is shipping to an eligible address.
- The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate.
- An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee.
An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee. If any of the above terms are inconsistent with our general terms and conditions, the General Terms and Conditions for the Sale of Goods will prevail.