- EBMS Knowledge Base
- Client Resources
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Client Resources
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EBMS Main Documentation
- Introduction
- Getting Started
- Getting Started | Initial Installation
- Getting Started | Company Setup
- Quick User Guide | Financial Staff | Accountant
- Quick User Guide | Financial Staff | Accountant | Accountants Journal
- Quick User Guide | Sales Staff
- Quick User Guide | General Staff
- Features
- Reports
- Reports | Excel Add-In
- Reports | Excel Add-In | Troubleshooting
- Security
- Server Manager
- Technical
- Technical | Data Import and Export Utility
- Technical | SQL Mirror
- Automotive
- Automotive | Parts Catalog
- Automotive | Pricing
- Automotive | Point of Sale
- Automotive | Product Application
- Automotive | Keystone Interface
- Metal Supply
- Fuel Sales
- Horticulture
- Horticulture | Farm Setup
- Horticulture | Processing Payroll
- Horticulture | Managing the Farm
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Sales
- Customers
- Customers | Miscellaneous Customers
- Proposals
- Proposals | Processing Proposals
- Proposals | Sets and Templates
- MyProposals
- MyOrders
- Sales Orders
- Invoices
- Materials Lists
- Sales and Use Tax
- Sales and Use Tax | TaxJar
- CRM
- CRM | Auto Send
- Recurring Billing
- Credits
- Customer Payments
- Payment Card Processing
- Payment Card Processing | Gift Cards
- Payment Card Processing | Loyalty Cards
- Payment Card Processing | Verifone Gateway
- Freight and Shipping Tools
- General Ledger Transactions
- Point of Sale
- Point of Sale | Point of Sale Hardware
- Point of Sale | Xpress POS System
- Point of Sale | Advanced Tools
- Signature Capture
- Salesperson Commissions
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Inventory
- Product Catalog
- Product Catalog | Using Product Codes for No Count Items
- Product Pricing
- Product Pricing | Special Pricing
- Tracking Counts
- Unit of Measure
- Purchasing
- Special Orders and Drop Shipped Items
- Receiving Product
- Barcodes
- MyInventory and Scanner
- Components (BOM) and Accessories
- Components (BOM) and Accessories | Component Formula Tool
- Made-to-Order Kitting
- Configure-to-Order Kitting
- Multiple Inventory Locations
- Multiple Inventory Locations | Creating Locations
- Multiple Inventory Locations | Using Multiple Locations
- Multiple Inventory Locations | Product Catalog Sync
- Multi-Vendor Catalog
- Serialized Items
- Serialized Items | Purchasing or Manufacturing an Item
- Serialized Items | Selling and/or Associating an item with a customer
- Lots
- Product Attributes
- Product Attributes | Selling and Purchasing Items with Attributes
- Product Attributes | Custom Attributes
- Mobile Scanner (Legacy)
-
Labor
- Getting Started
- Workers
- Taxes and Deductions
- Work Codes
- Time and Attendance
- Time and Attendance | Time Track App
- Processing Payroll
- Closing the Payroll Year
- Processing Payroll - Advanced
- Salaried Pay
- Piecework Pay
- Direct Deposit
- 3rd Party Payroll Service
- Subcontract Workers
- Flag Pay
- Prevailing Wages
- MyDispatch
- MyTasks
- MyTime
- MyTime | Communications
- MyTime | Setup
- Tasks
- Tasks | Getting Started
- Tasks | Creating Tasks
- Tasks | Scheduling Tasks
- Tasks | Customizing Task Views
- Tasks | Managing Tasks
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Financials
- Introduction
- Fiscal Year
- Chart of Accounts
- Budget
- Financial Reporting
- Transactions and Journals
- Transactions and Journals | Journals
- Account Reconciliation
- 1099
- Departments and Profit Centers
- Fund Accounts
- Bank Accounts
- Bank Feed
- Vendors
- Vendors | Miscellaneous Vendors
- Purchase Orders
- Expense Invoices
- Vendor Payments
- AP Transactions
- Landed Cost
- Fixed Assets and Depreciation
- Fixed Assets and Depreciation | Fixed Assets
- Fixed Assets and Depreciation | Fixed Assets | Adding Assets
- Fixed Assets and Depreciation | Processing Depreciation
- Fixed Assets and Depreciation | Disposing Assets
- MyJobs
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E-commerce
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Rental
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Job Costing
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Manufacturing
Eagle Business Software is now Koble - Rebrand FAQ Sheet
We are excited to continue serving you - our customers - as Koble. Here we hope to answer any questions you may have concerning our rebrand.
Make sure you read the announcement letter from Mike on our blog. Read it now.
Frequently Asked Questions:
Why the change? Why Now?
We believe the name Koble better reflects our mission to connect and serve our customers, helping businesses and individuals flourish. While we are incredibly grateful for all we could accomplish under the name Eagle, that branding has become dated, and it became clear that a rebrand was the best next step.
Did Eagle get acquired/bought out?
No, our company remains under the same ownership and leadership that we've had over the past several years.
Does this mean the new cloud-based software is ready?
It is well on it's way! We have not launched the product fully, but keep in touch with your Account Manager for further updates.
Does this change anything concerning the software (EBMS) or our support subscription?
No, your software and support subscriptions are unchanged. There is no need to refresh any contracts, and you will continue to receive the same excellent support as before (though emails will be coming from koblesystems.com instead of eaglebusinesssoftware.com - we know you will miss typing three s's in a row).
Some things to note:
There are a few things you'll want to do to ensure you continue receiving communications from us and to keep your records up to date.
Update contact information
Please update the following email addresses:
Support: MyTickets@koblesystems.com
Account Management: accountmanagement@koblesystems.com
Accounts Receivable: AR@koblesystems.com
To update individual contacts, please email the @eaglebusinesssoftware.com address you have on file, and they will respond from their new Koble address.
Whitelist the KobleSystems.com Domain
Please have your IT team whitelist any emails coming from @koblesystems.com to ensure you continue receiving communications from your Account Manager, Support, and our Finance department.
Additionally, make sure you're signed up to receive the information that is most important for you in your role by updating your information here: Emails & Updates
Update references to our company in your systems (like EBMS)
Please update any references of "Eagle Business Software" or "Esh Computer Center" to "Koble Systems"
For Remit To Name/Address:
Koble Systems
350 New Holland Ave, Lancaster Pa 17602
We can still accept anything remitted to Esh Computer Center or Eagle Business Software as well.
Check out our new Website
You can access your customer account, find documentation, order business forms, and submit support tickets on our new website at www.koblesystems.com
Our legacy support site - info.eaglebusinesssoftware.com - will still be available for now, but you may experience outdated content and some broken links.
For a quick overview of our new site, watch this tutorial: