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A Client Conversation - AxleBoy Off-Road

How this Jeep Upfitting company gained visibility into their business and eliminated massive inventory swings with EBMS.

A Client Conversation - AxleBoy Off-Road

How this Jeep Upfitting company gained visibility into their business and eliminated massive inventory swings with EBMS.

AxleBoy Off-Road, a Jeep upfitting company in O’Fallon, Missouri is the authority for Jeep and off-roading vehicle service. From jeep jamboree-ists to off-grid adventurers, many outdoor and off-roading enthusiasts turn to AxleBoy to ensure that their vehicle is well-equipped to tackle what’s next.

"We consult with our clients to put together a build plan that ensures they will achieve the results they are looking for, rather than just selling popular products as they are requested." -Scott Carline, AxleBoy President

With top quality, purpose-built parts from trusted suppliers and highly skilled mechanics to install them, AxleBoy has been able to help their customers create the best driving jeeps for both on and off-road.

When they started the business, they used general accounting software to manage the books, but as they grew, they had to keep adding systems to manage the other business functions like inventory.

“Each person had to know each piece of software we were using in and out, and it was frustrating,” recalled Scott. “Nobody could remember which system did what and where to go for specific reports. In an effort to get the different systems to communicate, the only option that we had were sloppy imports and exports labeled as ‘integrations.’ It never went right and months of data would get messed up.”

AxleBoy needed a system that would tie all of their operations together, from payroll to inventory to accounting. They found it with Koble’s flagship ERP, EBMS.

At AxleBoy, as clients come in, they build an order with their salesperson for exactly what they need. Usually, sales require some level of service, so the salesperson enters work orders in EBMS and the service manager dispatches them out to the technicians.

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“We use the EBMS MyTime app to keep track of notes on these service jobs, so very little is done on paper,” Scott Carline said. “And since we keep around 400,000 parts in inventory, EBMS’s multiple warehouse feature here has been so helpful to know where everything is and exactly how much of it we have.”

With Koble’s ERP,  AxleBoy can keep all relevant company information in one place. Keeping close track of invoices, labor, and inventory has led to a new faith in their numbers.

“Before, business was all directions. It was up, it was down, and we couldn’t sit down in our quarterly meetings and figure out how the business was doing,” Scott said.  “Most of the other automotive-based software we’ve used couldn’t comprehend first in first out inventory in the way we needed. They did everything on averages, so we would have massive inventory swings because the price changed or went down, or because we got a special buy. It would devalue our entire inventory. If there had been a mistake during one of those swings, it would have been over. But we don’t have that problem now. Since switching to Koble’s ERP, the inventory module alone has stopped these massive $30-40K swings and reduced our write-off to less than $1K per quarter.”

For AxleBoy, the decision to invest with Koble was the right one at the right time.

“No business should be struggling along with a system that they’ve outgrown and trying to make it work because they’re afraid of the pain of swapping,” said Scott.

And they know they’ve chosen the right provider.

“The Koble team is invested in making sure our needs are met. Our Account Manager meets with us on a regular basis to work on goals. They care whether the way we do it works or not – like how we dispatch work orders out to our service technicians or if the paperwork is displaying in ways that our customers can understand.

“No other software company does that. But we’ve been able to build a strong relationship with our team at Koble.”

To learn more about AxleBoy Off-Road and how they serve the Jeep and Off-roading community, visit their website at AxleBoy.com

If you want to know how EBMS can help your company connect processes and gain faith in the numbers, let's schedule a demo.

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