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Answering common questions about EBMS eCommerce. Are you considering connecting your website to existing business operations? More and more companies are offering online shopping and customer service options to their customers. In today's video, Brian answers a few questions about our integrated eCommerce solution. The EBMS eCommerce integration is a powerful tool that synchronizes customer, ...

Enter orders anywhere, anytime with the MyOrders app. Don't limit entering orders to the shop or sales room. This app equips your staff to discuss stock, check pricing, and verify order information from any location. Say goodbye to paper order forms, inaccurate product info, and calls back to the office.

This year, perform inventory counts in less time and with more accuracy. Most companies take a physical inventory at least once every fiscal year. That is, count all items in the warehouse, store, or vans to verify that the quantity on record is the same as the actual physical quantity. Adjustments are then made to reconcile the actual count with the count on record.

An important part of getting service jobs done is having an efficient way to schedule and dispatch technicians. Many people prefer to see schedules laid out in a dispatch calendar or board. These dispatch boards make it easy to tell which technicians are busy or available, check the status of a job, and reschedule quickly.

You've done the hard work, now it's time to get paid! Do you have efficient options to collect customer payments? Mailing out invoices requires time to print and mail and even more time for the client to receive those documents and send payment back. Not to mention all the time required to field questions about lost order details or mail out overdue payment reminders!

More and more companies are automating and are experiencing big operational improvements. Many young businesses have started with simple out-of-the-box accounting software as it was the simplest option for their new or small business. As operations grow, these businesses typically add a variety of separate software tools to accommodate their expanding needs. Now many are finding that using these ...

Give employees the ability to log in and out of work from their mobile device. The MyEBMS app now includes a simple way to clock in and out of work using a remote TimeClock feature. Instead of being limited to the lunchroom or shop, your workers have the option to clock in and out from their mobile device.

As the weeks drag on amidst COVID-19, we are beginning to realize that this situation will most likely create long-lasting changes to the way we live and work. Suddenly back office teams are logging in almost exclusively from home, online shopping and service options are in high demand, and many companies are realizing that employees can successfully work from home. This unprecedented situation ...

Are you working from home? Here are a few tips from the Eagle team... It goes without saying that COVID-19 has rearranged most of our lives and some of us now find ourselves finding new rhythms of working from home. Some of our team members have worked remotely for years while others have just transitioned to working from home. All of us are working within different circumstances whether that is ...

We live in a mobile world where instant communication is expected. The brand new MyEBMS app is available for install with more features being available throughout the year! The first feature of this brand new app allows you to quickly access, edit, and interact with customer info from wherever you are. Customers is the first feature available in the MyEBMS app and can be installed anytime! ...

When interacting with customers, businesses often find large amounts of time consumed by emails and phone calls. In many cases these communications have to do with simple day-to-day transactions and payments. Today, many customers prefer self-service options for repeat tasks. Quick online options are preferred over contacting a supplier or company through phone and email. One of the best ways to ...

Year-end is a great time for reflecting back on the year and spending quality time with family and friends. For many of us, year-end marks the end of our company’s fiscal year as well. If we’re fortunate, we even plan ahead for the new year – running a small business is hectic, right?