Blog

As the weeks drag on amidst COVID-19, we are beginning to realize that this situation will most likely create long-lasting changes to the way we live and work. Suddenly back office teams are logging in almost exclusively from home, online shopping and service options are in high demand, and many companies are realizing that employees can successfully work from home. This unprecedented situation ...

Are you working from home? Here are a few tips from the Eagle team... It goes without saying that COVID-19 has rearranged most of our lives and some of us now find ourselves finding new rhythms of working from home. Some of our team members have worked remotely for years while others have just transitioned to working from home. All of us are working within different circumstances whether that is ...

We live in a mobile world where instant communication is expected. The brand new MyEBMS app is available for install with more features being available throughout the year! The first feature of this brand new app allows you to quickly access, edit, and interact with customer info from wherever you are. Customers is the first feature available in the MyEBMS app and can be installed anytime! ...

When interacting with customers, businesses often find large amounts of time consumed by emails and phone calls. In many cases these communications have to do with simple day-to-day transactions and payments. Today, many customers prefer self-service options for repeat tasks. Quick online options are preferred over contacting a supplier or company through phone and email. One of the best ways to ...

Year-end is a great time for reflecting back on the year and spending quality time with family and friends. For many of us, year-end marks the end of our company’s fiscal year as well. If we’re fortunate, we even plan ahead for the new year – running a small business is hectic, right?

Ecommerce platforms have revolutionized the way products are sold. With the increase of sales online many businesses have opted to run an online store alongside their brick and mortar marketplace. Often business owners use an eCommerce platform and an ERP software as two separate components. This results in tedious product maintenance, a disjointed customer experience, and manual sales processes.

If you are in any kind of service industry you know that time equals money. Do your technicians find themselves trying to figure out how much time was spent on each job at the end of the day? Are you left trying to accurately track time with inaccurate, messy time sheets as well as scrambling to evaluate labor expense and employee efficiency?

Like a true entrepreneur you are probably analyzing this past years challenges and planning for next years growth. So what do you need to make next year the best year? We went ahead and put together a quick list of exciting EBMS features that eliminate headaches, solve bottlenecks, and position your business for growth!

ERP Planning Guide Does Your Business Have the Right Tools to Grow? The Tools You Need For Business Growth Enterprise resource planning (ERP) is a process whereby a company, often in manufacturing and distribution, manages and integrates the important parts of its business. An ERP business management information system integrates areas such as planning, purchasing, inventory, sales, labor ...

Discover four ways an ERP system can cut your costs, save you money, and set you up for business growth. When it comes down to the numbers, you are looking for ways to increase profitability both short and long-term. Most companies focus on changing products or reducing expenses to boost their profitability, often neglecting the processes themselves that could save time and money. If you haven't ...

In industries that are continually changing, it can be challenging to keep up with efficient practices even if you have the right tools. Success comes from constantly honing those tools, much like how a craftsman becomes the best in their field by learning how to use their tools to the fullest potential. In much the same way, you can boost your ROI by increasing software knowledge and utilization.

When it comes to serving customers well, the work order provides a continuous link for all departments to read from. The work order identifies the customer, lets you know what they need, and what they have already received. However, if you do not have a work order management system in place, it is far more likely that work orders are being lost or forgotten, allowing customers to fall through the ...